Payment & Delivery

Welcome to Afrooz Perfumes — Born in Kashmir, Crafted for the World.
We value your trust and strive to provide you with a smooth, secure, and transparent shopping experience from start to finish. This page explains everything you need to know about our payment methods, delivery process, courier partner, and order tracking.

🛍️ Payment Options

At Afrooz Perfumes, we offer multiple payment options so you can shop with ease and confidence. Every transaction made on our website is protected by secure encryption technology to keep your personal and payment information completely safe.

1. Online Payment

Enjoy fast, secure, and cash-free shopping with our Online Payment Gateway.
You can pay using:

  • Debit or Credit Cards (Visa, MasterCard, RuPay, Maestro)
  • UPI Apps (Google Pay, PhonePe, Paytm, BHIM, etc.)
  • Net Banking (All major banks supported)
  • Digital Wallets

Once your payment is successful, you’ll receive an order confirmation email or SMS immediately.

2. Cash on Delivery (COD)

We understand that some customers prefer to pay once they receive their products — so we’re happy to offer Cash on Delivery.
When you select COD at checkout, simply pay the amount due to our delivery agent when your order arrives.

Important:

  • Please keep the exact cash amount ready at the time of delivery.
  • COD may not be available for certain remote or high-value orders.

🚚 Delivery Process

Your satisfaction is our top priority. We take great care in packing, handling, and shipping your perfumes to ensure they reach you in perfect condition.

Trusted Courier Partner — Rehbar Post

All our shipments are handled through our reliable courier partner Rehbar Post, known for its safe and timely delivery network across India.
Rehbar Post ensures that every Afrooz Perfumes parcel is treated with care and delivered efficiently to your doorstep.

⏱️ Processing and Dispatch Time

  • Order Confirmation: Once you place your order, you’ll receive a WhastsApp confirmation within minutes.
  • Processing Time: All confirmed orders are usually processed within 1–2 business days.
  • Dispatch: After processing, your parcel is carefully packed and handed over to Rehbar Post for delivery.

We will send you a tracking number once your order is dispatched so you can easily follow its journey until it reaches you.

📦 Delivery Timeframe

Delivery time depends on your location and the courier’s schedule. On average:

  • Metro Cities: 2–4 business days
  • Other Urban Areas: 4–6 business days
  • Remote or Rural Locations: 5–8 business days

Our team constantly monitors shipments to ensure every customer receives their order as quickly as possible.

🔍 Order Tracking

Once your order is shipped, you’ll receive:

  • A tracking ID via WhatsApp & email.
  • A link to the Rehbar Post tracking portal, where you can check real-time updates on your delivery status

If you face any issue while tracking your order, simply contact us — we’ll be happy to help.

🧴 Packaging & Handling

We understand that perfume bottles require special care during shipping.
Every order is:

  • Packed in a protective, damage-resistant box
  • Secured with air-cushion or bubble wrap
  • Sealed carefully to prevent leaks or breakage

Our packaging team ensures that your chosen fragrances reach you fresh, intact, and ready to enjoy.

⚠️ Delivery Guidelines & Delays

While we aim for timely delivery, sometimes delays may occur due to:

  • Unforeseen weather conditions
  • Courier service disruptions
  • Incorrect shipping address provided

If your order is delayed, don’t worry — our team and Rehbar Post work together to resolve such issues as quickly as possible.

💬 Contact & Support

If you have any questions regarding payment, shipping, delivery status, or damaged items, please contact our support team — we’re here to assist you.

📧 Email: support@afroozperfumes.com
📞 Phone/WhatsApp: 9797236512
🕒 Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM

🌸 Our Promise

At Afrooz Perfumes, every order you place is a reflection of our craftsmanship and your trust.
We promise to deliver not just perfumes — but an experience that’s pure, elegant, and unforgettable, right from the moment you place your order until the scent reaches your hands.